What does it mean to build rapport? (Part Two)

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What does it mean to build rapport? (Part two)
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Last week, I shared with you the need to build rapport in the sales process and the importance of it.

If you missed it here is the link: https://lnkd.in/gCw5rut3


Today, I want to share the steps you can take to build rapport.

👉 Start with active listening.
When you pay attention to what the other person is saying, both verbally and non-verbally, you demonstrate your interest and establish a foundation for understanding.

👉 Avoid distractions if possible and maintain eye contact. Doing this allows you to provide both verbal and non-verbal cues that show you are truly engaged in the conversation.

👉 Showing empathy.
Put yourself in the other person's shoes and try to understand their thoughts, feelings, and experiences.

👉 Find common ground and shared interests.
This step is often overlooked and truly is vital to building solid rapport. This could be in the form of mutual hobbies, experiences, or goals.

👉 Pay attention to your body language, tone of voice, and facial expressions. And just as important, pay attention to theirs.

👉 Maintain an open and welcoming posture, speak clearly and confidently, and smile genuinely. Believe me, if the smile is fake, people know.

Remember, building rapport takes time and effort. It is not a one-time interaction but an ongoing process that requires nurturing and maintenance.

It is a fundamental skill that can greatly enhance personal and professional relationships.

Let the courtship grow in its time and enjoy the success you will have.

Go make a difference in someone’s life today!

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